Hi, we're The Access Agency.
We're qualified access consultants and communications professionals working specifically in the visitor economy.
As founder of The Access Agency, Ryan leads the field by assessing, advising, and delivering materials that make tourism products more inclusive and accessible.
At The Access Agency, we do 3 things within the Visitor Economy;
• Advocate and build capacity for regions and operators
• Provide Audits and Assessments (physical and digital)
• Deliver communications and materials for visitors and destinations
Ryan has worked with Parks Victoria, Visit Victoria, The City of Melbourne, Gold Coast City Council, Tourism North East and many individual operators to develop and deliver better, more universal tourism experiences.
He’s a widely travelled wheelchair user and inclusion advocate.
By providing access reviews, expert advice, and content – his mission is to make travel better, more equitable and universally accessible.
Join us in the inclusion revolution. We are making communication easier to understand and more accessible. When over 50% of Australians read at a primary school level or below, it's essential that your communication makes sense to your intended audience.
Whether you want to learn how to write Easy Read or Easy English, or have us translate your documents, we can help. We have templates, over 1200 images, microcourses, workshops and a Feedback Group of people with cognitive disabilities.
We also provide consulting services to meet your needs around disability inclusion and accessibility, neurodiversity and more.
We are a certified social enterprise employing disabled people in most of our team.
Treasure Chests and Side Quests provides specialised counselling and advocacy for people who don’t speak, and people who are unable to depend on speech.
Treasure Chests and Side Quest also provides consultancy and training.
Twenty Percent is a dynamic, growing advisory that specialises in providing high-quality services to help organisations unleash the power of the 20% of Australians who have a disability. Working collaboratively with our clients, we co-create and develop action plans, strategies, policies and processes that promote access and inclusion.
Our ethos is grounded in lived experience from the perspectives of people with disability. We understand the challenges faced by people with disability because we are those people. What’s more, strategic partnerships with specialists in physical accessibility audits, professionals dealing with chronic illness, and trainers with lived experience of disability and caring enable us to provide a comprehensive range of services.
We are committed to the social model of disability. We recognize the importance of access and inclusion across employee and customer lifecycles and broader community engagement.
Find out how Twenty Percent can help you achieve more by engaging the full power of your workforce, customers and community. Reach out to us today.
Wendy Hill is an experienced Human Resources professional with many years in the public sector.
Wendy works with the DLI to provide coaching and facilitation services. She is able to assist other organisations with similar programs as well as recruitment and capability development.
Located in the ACT, Wendy works well in a range of environments and looks forward to supporting organisations to support their employees with career planning and coaching, capability development, group facilitation and training and program design.